Website Mountain View Grand Resort and Spa
Guest Relations Team Members hold coveted positions where dedication to providing impeccable services and communication is evident. Gracious and knowledgeable service is the polished standard of the Guest Relations Team.
First impressions are paramount. As the first point of contact the Mountain View Grand Resort and Spa Bell Staff project the image of the resort by delivering exemplary service and superior standards of guest relations and maintaining a complete knowledge of resort amenities, services and activities.
What you will do (includes but not limited to):
You professionally and enthusiastically greet guests, offer valet/luggage assistance and safely move cars to/from the parking lot. You will engage in welcoming conversation, educating the guests about rooms, activities, answer questions/concerns while transporting guests’ luggage to/from rooms. You will also keep the resort free of trash and debris by sweeping and shoveling stairs and veranda, emptying trash and garbage cans, dusting lobby furniture, removing glasses, dishes, trash from public areas, polishing brass/bell carts, and maintaining flower vases. Providing freshly made popcorn to resort theater guests ensures their movie experiences will be lasting, fond memories.
People who hold this position project the qualities and characteristics of friendly, energetic, enthusiastic Team.
Minimum requirements include strong English skills, a valid driver’s license, and the ability to drive all types of cars (automatic, standards, and hybrids).
Minimum education is high school diploma/GED or working towards this goal. Will train ideal candidate.
Physical elements include various temperatures/weather conditions/noise levels; standing for extended periods; lifting and transporting heavy luggage; walking up/down-stairs; quickly moving to/from parking lots.
Join our high-performance team, where Team Members personify service, innovation, and commitment to quality.
Expiration Date: May 31, 2021
To apply for this job please visit www.mountainviewgrand.com.