Website Mountain View Grand Resort and Spa
Morning Housekeeping Supervisor
The Housekeeping Department proudly demonstrates a resolve for perfection and service beyond reproach to assure total guest satisfaction. Housekeeping Team Members deliver courteous, respectful behavior to all guests, visitors, and team alike, and they maintain contagious enthusiastic, energetic attitudes.
The successful candidate will assist with the coordination of Housekeeping operations, providing the resort with superior cleanliness and guest satisfaction, be observant and detailed, ensure processed rooms are accurately completed every time.
What you will do (includes but not limited to):
You will maintain overall clean/safe resort for guests and team, establish and maintain quality control of cleaning services with monthly standard audits and Guest Room Attendants. Utilize proper equipment and supplies for the most efficient/economical operation of the department. Assist with all operations of Housekeeping as needed. Inspect cleaned rooms and public spaces to ensure resort standards are met, clean rooms as necessary. Investigate concerns regarding room cleanliness, provide immediate resolution and concerns regarding employee performance, provide Executive Housekeeper with up to date information. Maintain open, professional communication with guests, managers and resort departments. Provide Housekeeping Team with motivation and respectful insight and redirection. Hold self to a higher standard, be a role model at all times.
Qualities and characteristics of a Housekeeping Supervisor include being friendly, observant, detailed and efficient.
Minimum requirements include having a strong understanding of English and a working knowledge of cleaning supplies and equipment.
Skills and abilities include having the abilities to remain focused in a high-volume environment, provide inspiration and motivation, and work respectfully with team members.
Minimum education required is a high school diploma/GED or working towards goal.
Minimum experience required is 1-2 years housekeeping experience.
Physical elements: Long hours may be required; extended time on feet; exerting force to lift, carry, push, pull heavy objects/carts; work with various chemicals, odors, fumes.
Join our high-performance team where Team Members personify service, innovation, and commitment to quality.
Expiration Date: April 30, 2021
To apply for this job please visit www.mountainviewgrand.com.