Pro Shop Supervisor

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Website Mountain View Grand Resort and Spa

Pro Shop Supervisor


The Pro Shop Supervisor will oversee the daily operations of the resort’s Pro Shop ensuring the highest quality service, products, and cleanliness. Provide resort guests with courteous, knowledgeable service regarding all aspects of Golf services.

What you will do (includes but not limited to):

This position encompasses supervising, training, motivating, and redirecting Team in a respectful manner. Communicate with guests and team professionally and cooperatively to ensure uninterrupted services. You will be responsible for tracking/monitoring product sales while optimizing resort profits. Forecast requirements, record labor and inventory costs while monitoring daily, weekly, and monthly sales. Monitor retail presentation and service, determine training needs and follow through with appropriate actions. Open/close the pro shop. Prepare the pro shop schedule for adequate coverage. Gas golf carts and report any issues with carts to the Grounds Manager. Coordinate tournaments with the Grounds Manager. Must have knowledge of the game of golf.  Be observant and proactive for any potential challenges, quickly respond to any issues and be mindful that guests and Team Members will witness your interactions and conduct.

Qualities and characteristics of a Pro Shop Supervisor include being personable, motivated, accurate, and observant.

Minimum requirements include a strong command of written and oral English and above average retail, math and software competencies.

Skills and abilities include having the abilities to use mature judgment, problem solve, provide professional communication, and remain composed in a high-volume environment.

Minimum education required is a high school diploma/GED.

Minimum experience required is 3+ years golf/guest relations.

Physical elements: Long hours may be required, remain on feet for extended periods of time; lift/transport heavy items; reach high and low objects; bend, kneel; various noise levels.




Expiration Date: May 31, 2021

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