Banquet Captain

  • Lodging
  • Restaurant
  • Whitefield

Website Mountain View Grand Resort and Spa

Ask about our $250.00 sign on bonus!

Banquet Captains provide the resort with valuable, reliable service by ensuring assigned events and activities are organized and executed resulting in the complete satisfaction of the attending guests.

What you will do (includes but not limited to):

Support a positive event outcome by ensuring all food and beverage items are presented and served correctly and in a timely manner while maintaining open, professional communication with all supporting departments and keeping the Sales Team informed and alerted to possible challenges. Professional and effective supervision of Banquet Team is critical to the event’s success and team engagement.  Accurately complete event area preparation prior to guest arrival, supervise efficient cleanup of event venue returning all equipment to proper storage areas. Be mindful that guests and Team Member will be witnessing your conduct and interactions with Banquet Team and attending guests.

Banquet Captains project the image of the resort by displaying qualities and characteristics that include being friendly, accurate, punctual, and energetic.

Minimum skills and abilities require a command of the English language, the ability to provide clear direction and mature judgment, maintain composure in hectic environments, and understand and master the point of sales system.

Minimum education is high school diploma/GED with 2+ years banquet/resort experience.

Physical elements require extended time on feet, walking up/downstairs and resort property; lifting and transporting heavy loads; variable temperatures/weather conditions.


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