Restaurant Manager

  • by
  • Lodging
  • Restaurant
  • Whitefield

Website Mountain View Grand Resort and Spa

Restaurant Manager

Food and Beverage

Team Members of Food and Beverage embody the hustle and bustle of teamwork and the essence of service by providing the very finest dining and event experiences for resort guests.  Food and Beverage Team Members ensure attentive, professional service and behavior with all guests, creating loyal, repeat visitors.

The Restaurant Manager successfully manages the daily operations of the resort’s restaurants, ensuring our guests have pleasurable dining experiences while optimizing resort profits. This position works in conjunction with the Executive Chef to ensure a smooth operation from kitchen to guest. Collaboration with the Sales Team, Banquet Manager, and Executive Chef while attending weekly BEO meetings ensure seamless events/banquets.

What you will do (includes but not limited to):

You will hire and train team being mindful of the power of positive reinforcement, provide ongoing development, redirection as necessary, and ensure all team is in compliance with policies and procedures. Building effective relationships with guests and Team Members is an essential element of this position.  Be observant and proactive for any potential challenges, read and evaluate expressions and body language. Quickly respond to any issues, be aware that guests and Team Members will be witnessing your interactions and conduct. Forecast requirements, record labor and inventory costs while monitoring daily, weekly, and monthly sales. Monitor food presentation and service. Maintain ambiance by controlling lighting, linen service, glass/dinner/flatware quality and placement.

Qualities and characteristics of a resort Restaurant Manager include being courteous, professional, energetic, and articulate.

Minimum requirements for this position include a strong command of written and oral English, have above average computer and point of sale competencies, know and understand state liquor guidelines and all food handling regulations.

Minimum skills and abilities include the ability to remain focused in a hectic environment and the ability to provide clear, professional direction/communication to all guests and resort team.

Minimum education: Bachelor’s Degree preferred.

Minimum required experience is 5 years resort/restaurant supervisory position.

Physical elements: Extended hours on feet; various temperatures/noise levels; lift and transport heavy items; reach high/low objects; walk up/down stairs and around resort property.

Expiration Date: October 30, 2021

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