Restaurant Supervisor

  • Lodging
  • Restaurant
  • Whitefield

Website Mountain View Grand Resort and Spa

Restaurant Supervisor

Food and Beverage

Team Members of Food and Beverage embody the hustle and bustle of teamwork and the essence of service by providing the very finest dining and event experiences for resort guests.  Food and Beverage Team Members ensure attentive, professional service and behavior with all guests, creating loyal, repeat visitors.

Restaurant Supervisors oversee the daily operations of the resort’s fast paced restaurants, ensuring the highest quality of food, service and cleanliness for our guests.

What you will do (includes but not limited to):

This position encompasses supervising, training, motivating, and redirecting team in a professional manner. Determining training needs and following through with appropriate actions ensures all team perform to the best of their abilities.  Providing ongoing development and knowledge sharing encourages employees to own their jobs. You will hold yourself to higher standards and be a role model at all times most especially when assisting guests during complaint resolution. Communicating with the Back of House in a professional, cooperative manner will ensure uninterrupted service and a positive relationship with the Front of House.

Qualities and characteristics of a successful Restaurant Supervisor include being friendly, energetic, knowledgeable, and trustworthy.

Minimum requirements require strong English skills, basic math competencies, micros or other pos system; wine and liquor knowledge.

Skills and abilities require having the ability to anticipate and understand guests’ needs; work compatibly with kitchen staff; problem solve and de-escalate potential challenges.

Minimum education required high school diploma/GED, some college preferred.

Minimum experience required is 2+ years of food service supervisory experience.

Physical elements include remaining standing for extended periods; transport heavy trays; reach high/low objects; move quickly/safely around crowded tables; various temperatures/noise levels.

Join our high performance team, where Team Members personify service, innovation, and commitment to  quality.

 

 

Expiration Date: May 30, 2021

To apply for this job please visit www.mountainviewgrand.com.