Reservations Agent

Website Omni Mount Washington Resort

Reservations Agent

Mount Washington Hotel

As grand as the history behind it, the Omni Mount Washington Hotel, located in Bretton Woods, New Hampshire, is gracious in ambiance and generous in amenities. A favorite New England retreat of presidents, poets and celebrities, the hotel delights every sense with enchanting music, refined dining and luxurious décor.

Omni Mount Washington Resorts associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. The Omni Mount Washington Resort is committed to serve our associates and nurture their growth. We embody a culture of respect, gratitude and empowerment each day. If you are a friendly, motivated person, with a passion to serve others, the Omni Mount Washington Resort may be your perfect match.
Job Description
Join our team and earn a $500 sign on bonus!

Responsible for understanding the Resort and all of its lodging properties, as well as the property management systems, in order to make reservations for incoming guests based on their needs and the options available.
Make reservations both for accommodations and dining
Change/cancel reservations
File Reservations and back-up
Handle mail/correspondence/brochure requests
Post advance deposits
Process confirmations
Track purchased gift certificates and book Comp Certificate Reservations
Data input delivered reservations from ORS
Assist Sales and Conference Services when specific questions arise regarding groups
Assist internal Associates with occupancy and availability information
Assist OmniRez with specific questions that help them to sell and close reservations sales
Must be available to work flexible hours to include nights, weekends, and holidays

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